What is the returns policy? We carefully package every item so that it arrives with you in perfect condition. However, if the item is broken on arrival, kindly return it to us within 7 days of purchase and we will gladly send a replacement item and cover the cost of your postage.
What Payments Methods are accepted? We accept Paypal, most major credit cards and in the UK we also accept cheques and postal orders made payable to “Shadowfax International Ltd”.
What if the item is not available? We try to maintain a tight control over inventory, but should we be out of stock we will offer you an alternative or provide a full refund.
Are the items playable? The items are for display only.
Do the guitars stand up? For all guitars, a display stand is included to show them to their full advantage.
Postage Charges The following postage charges are used on our web-site For UK : 3.80 pounds per item For Europe: 5.99 pounds per item For Rest of World: 8.2 pounds per item No postage is charged for the free guitar offer